FAQ & Refunds

TERMS & CONDITIONS

RETURN POLICY

We want you to love your purchase! If you're not completely satisfied, we offer free returns within 7 days of delivery. To qualify for a return, items must be unused, in their original packaging, and accompanied by a proof of purchase. Simply contact our customer service team to initiate your return. Buyer is responsible for shipping.

Please note: Final sale items are not eligible for return.

ALL ORDERS ARE MADE BY HAND

Every order you place from Maybe Today is made by hand, one by one. We are only a team of 1 or 2 people (depending on the season). Please understand that each order can take as long as 3 days to be produced sometimes. We ideally ship in 1-3 business days.

WHY DOES MY LABEL SHOW "PRE-SHIPMENT"?

Please note that we print your shipping label at least 2 days before your order ships as we put it into the custom production queue. Each order is handmade in our office in Brooklyn or Venice. You will likely see tracking on your order within 2-3 business days from getting a shipment notification from our system.

Customs

Unless you choose DHL, Maybe Today does not take any responsibility for any customs charges, fees, etc. Customs Charges are different for every country. We do our best to mark your box as a gift or low value but sometimes we have no control over Customs charging taxes and fees.

MY ORDER HAS SHOW "IN-TRANSIT" FOR A LONG TIME?

For any orders that are in transit for over 20 days please reach out to your local customs office to see if the package has been held up there. If you find nothing at your local customs office, please contact us and we'll discuss issuing a credit for a future order. This happens sometimes but we will not leave you high and dry.

Do you offer wholesale for shops?

Yes. For all inquiries, please email info@maybetodaynyc.com